OEM & ODM Support
01. OEM
POOLWORLD provides high efficiency air source heat pumps for your brand.
02. ODM
POOLWORLD custom manufactures heat pumps to your design.
03.POOLWORLD Provides the Following Services for Your OEM/ODM:
√ Produce European standard products with your brand/logo.
√ Shape, color and material can be customized according to your needs.
√ Customized parameter specifications according to your architecture.
√ Produce heat pump with competitive ex-factory price to guarantee your satisfactory profit.
√ Sign a non-disclosure agreement!
We will implement your heat pump OEM/ODM strategy. Let us hear from you and start your project.

Pre-sales service

01. EXPO Participation
Even during the epidemic, we participated in various exhibitions around the world, rain or shine, to promote the concept of environmental protection to the world.
02. Marketing Support
Provide promotional materials of various media, including catalogs, brochures, data, videos, etc. Through various forms, customers can feel the high quality of POOLWORLD products in all directions.
In-sales service
01. Instant Answer and Model Selection
24-hour online customer service provides global customers with answers to various questions including model selection, technology, etc.
02. Certificate Application
According to your market, apply for the required certification to ensure that your buying and selling process is smooth.

After-sales service

01. Warranty Service
From the moment the customer receives the product, we will provide various warranty services including spare parts, maintenance, and repairs according to different situations.
02. After-sales Center
24 hours global customer service. Professional technicians in overseas markets, plus the after-sales center built in Germany, provide you with detailed technical assistance from online to offline.
03. Marketing Guidance
Experienced marketing experts will provide you with a marketing career in your market and help every dealer enter the heat pump environmental protection industry and grow together.
FAQ
We are R&D and manufacturer factory with 30,000 sq meters modern factory.
Yes. We can produce POOLWORLD standard products under clients’ brand, modify the products to satisfy client’s personalized requirements and work together with clients to design and produce a totally new products.
We can provide product certification requirements for local markets; provide catalogs,technical manuals; co-exhibit with the clients in leading industry exhibitions; do promotion on the local market’s media by our news release resources.
Generally it is 1-5 working days if the goods are in stock. or it is 15-25 working days if the goods are not in stock, it is according to quantity.
We are willing to give the A-level agent rights, or even exclusive agent rights to clients with strong sales and service capability for certain market/product, who would enjoy our most competitive product price and tiered special discount for substantial order. Last but not least, for specific markets, we prefer to operate as a co-brand with our clients, or offer POOLWORLD’s own brand products and services to dealers.
The customer service will check the inquiry message every day and match the right sales manager for every inquiry. The sales manager will contact you within 12 hours after receiving the sales leads. Please complete your email and contact number in your personal information so that we can contact you soon.